When you are running a hotel, it can feel like your PMS is the most important thing in your life. But here’s a secret…
It doesn’t have to be!
Your PMS is just one part of your property management system, and it is not necessarily the most important part. There are lots of different systems out there for hotels, and even if you’ve been using the same one for years, there might be something better out there for your business.
We know how important it is not to get locked into any one system forever. It’s like getting married: you don’t want to do it unless it’s with the right person, but sometimes people get stuck in relationships that aren’t good for them because they’re afraid of change.
And yes, I’ve been there: I wore the same pair of jeans every day for three years because I couldn’t be bothered going to get a new pair—and then one day I finally went out and got another pair! Suddenly, my life was better! In the end, upgrading isn’t all that bad! (The jeans were very comfy, 10/10; good job to the clothing company, which I don’t want to mention for legal reasons.)
If you’re feeling stuck in a rut with your current PMS, or if you just want to upgrade and get more out of your property management system, here are some things to consider:
What do you want from your PMS? Do you want more functionality? Do you want to integrate more systems into your PMS? Do you want an easier way to manage bookings and reservations? Do you want something that’s easier on the eyes (and easier on the brain)? Are there specific features that would make your job easier? Are there features that would make your customers happier?
Now that you have considered and taken note of what you need from a PMS system, it’s time to start looking at what’s out there. It can be overwhelming, but don’t worry! We’ve broken down some of the most popular PMS systems so you can get a feel for what they offer.
I have a confession to make: I’m a hotel technology nerd.
I know, I know, I’m supposed to be writing a blog post about the pros and cons of three leading hotel management systems, but instead, I’m going to tell you about the awesome features that each one has. It’s not my fault—I can’t help it!
But let’s get back to business: Hoteltime is a great choice for smaller hotels, with an easy-to-use interface and several useful features like text messaging, room monitoring, and inventory control. However, it does lack some of the more advanced features found in Oracle Opera or Guestline.
Oracle Opera is an excellent choice for larger hotels/hotel groups with a huge budget, but it offers much more than Hoteltime—including guest management software, online booking tools, instant messaging and mobile apps for guests who want to book rooms from their phones or tablets while on the go.
Guestline has long been known as one of the best solutions on the market, and they’ve been around since 2003! They offer great support, flexibility, and functionality at an affordable price point, as well as integrations with operations (trust payments), distribution (best western), and guest experience (res diary). However, it’s very straightforward, with no flashy software, which may not appeal to every business owner, If you’re looking for something flashy or want some extra features, this isn’t the platform for you. To sweeten the deal even more the amount of brand partners that Guestline have is astronomical take a look at their Brand partner landing page (attached below!) In fact, you might even see us there! FutureSens supplies self-service kiosks to Guestline’s clients that wish to implement them. this means they are getting a package deal which is much better than paying for it separately.
Once you’ve found one that ticks all the boxes, it’s time to decide! Remember: Changing PMS can be scary at first because there’s always some risk involved in upgrading anything.