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IHG One Rewards sign up & parking check-in
First we had check in, payment, key delivery..... Next we added car parking, then IHG One Rewards membership with free gifts or extra points. Now we are pleased to announce sign up for non Rewards One members. This has increased guest satisfaction with a less than one...
Oracle Opera® Self Check-In
Following go-live at Inverness Palace Best Western Hotel and our preparations for a Roll-Out at twenty two RBH Oracle Opera Hotels, we won another Oracle Opera contract following an introduction to the Holiday Inn Birmingham by our Partners at Oracle of Global...
IHG One Rewards and Self-Check-In Combined
Exciting News! FutureSens is proud to announce the successful installation of our contactless check-in terminals at the Holiday Inn Birmingham Airport. The hotel now has the capability to check in its guests within two minutes , leading to greater guest satisfaction....
A PMS Isn’t Forever… Or Is It?
When you are running a hotel, it can feel like your PMS is the most important thing in your life. But here's a secret... It doesn't have to be! Your PMS is just one part of your property management system, and it is not necessarily the most important part. There are...
Let the Older Generation Lead the New Tech Revolution
I’m so glad I was selected from many other candidates for a job with a company that helps to automate traditional jobs. Since starting my Apprenticeship with FutureSens as Marketing Assistant, one of the biggest things I've realized is that the majority of hoteliers...
For Hoteliers – How to Overcome Staff Recruitment and the Current HR Challenges
Post COVID-19 and Brexit, hotels are struggling to find staff. This has hit the industry hard, leaving the remaining hospitality workers “burnt out”. In extreme cases, this has led to a more stressful and hostile work environment, which is not what you want for your...