by Campbell Cromar | Sep 26, 2022 | News
Post COVID-19 and Brexit, hotels are struggling to find staff. This has hit the industry hard, leaving the remaining hospitality workers “burnt out”. In extreme cases, this has led to a more stressful and hostile work environment, which is not what you want for your...
by Campbell Cromar | Sep 21, 2022 | News
TripAdvisor is one of the key influencers affecting customers’ choices on where to stay on their getaway. As we all know it’s a good idea to investigate where you’ll be staying and see what previous customers think about the establishment. TripAdvisor offers guests...
by Campbell Cromar | Sep 12, 2022 | News
Millennials and Generation Z seem to be the best free advertising platforms now available to mankind. Here’s why. Millennials, aged 18 to 35, are most well-known for their regular social media use. These generations are fantastic for the hotel sector because the...
by shewitson | Sep 9, 2022 | News
Check-in wait times vary from 3 to 8 minutes on average and studies have shown that wait times of 5 minutes or more can decrease customer satisfaction ratings by 47%* This is just one of the main factors affecting guest satisfaction. In the study, wait times were...
